Privacy Policy

Overview

This Privacy Policy (“Policy”) sets forth Kelmar Associates, LLC (“Kelmar” or the “Company”) policies regarding the collection and use of information relating to Kelmar’s web site located at www.kelmarassoc.com (“Site”).  Certain areas of the Site contain information intended only for employees and clients.  Accordingly, Kelmar reserves the right to limit certain areas of the Site to those persons who register and meet the qualifications imposed by us.  This Policy addresses our privacy practices relating to general and registered use of our Site by visitors located within the United States. We encourage you to read this Policy before using our Site. By using the Site, you agree to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use the Site.

Links to Other Web Sites

This Policy only addresses Kelmar’s Site and does not cover the links within the Site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Information We Collect and How We Use It

Kelmar does not collect any Personal Information from visitors to its Site or users of our Internet Services unless it is voluntarily provided. Personal Information is information that can be used to identify or contact you, including, without limitation, your name, street address, city, state, zip code, telephone number, and email address.  In limited instances, an Internet Protocol (“IP”) Address may be considered Personal Information.  An IP Address is a unique identifying number that is assigned either to your Internet service provider or directly to your computer.  The IP Address can stay the same or change depending on the connection.   

When Personal Information is voluntarily shared with Kelmar, the Company may use that Personal Information to:

  • conduct our recruiting and selection process;
  • provide you with professional services, if you are or become a client of the Company, and/or deal with any requests or inquiries you may have;
  • carry out, monitor, and analyze our business or Site operations (as explained more fully below) which may include using software controlled directly by Kelmar or a third-party provider;
  • contact you in the event you have requested information and/or to provide you with information regarding industry developments that may be of interest to you (unless you tell us that you prefer us not to); and
  • comply with any applicable local, state and/or federal law or regulation of the United States.  

Kelmar never trades, sells, or discloses your information with any unrelated parties outside of the Company except as necessary or appropriate to conduct Kelmar’s business activities, subject to appropriate confidentiality, privacy, and information security commitments, or to further your interests, or as permitted or required by law, or as authorized or directed by you. 

When you visit Kelmar’s Internet Services including specifically, the Site, we may collect technical and navigational information, such as computer browser type, internet protocol address, pages visited, and average time spent on our Internet Services.  This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web Page design and functionality.  Additional details follow below.

Resume Submission

If your Personal Information is submitted through the Site when applying for a position with Kelmar, your Personal Information will be used solely for the purpose of accepting and evaluating you for the position.  We may retain your Personal Information for a period of time for the purpose of considering your application for current or future positions at Kelmar, and for compliance with various state and federal affirmative action requirements.

Contacting Kelmar

If you contact Kelmar via the Site, we will only use your Personal Information contained in your email to respond to your specific inquiry or comments in the email.  We may retain your email for a period of time but will not use any of your Personal Information for any purpose other than responding to your email.

SMS Authorization - Consent for Two-Factor Authentication (2FA) and System Availability Updates

By providing your mobile phone number to Kelmar, you consent to receive SMS messages from Kelmar and its authorized messaging providers for the following purposes:
1.    Two-Factor Authentication (2FA): SMS messages containing one-time verification codes needed to securely access Kelmar-operated resources.
2.    System Availability Updates: Occasional messages providing important updates on the availability and operational status of Kelmar systems.

  • Message Frequency: 2FA messages will be sent only as needed to complete your login process. System availability updates will be sent on an as-needed basis, typically for scheduled maintenance or in response to unexpected system outages.
  • Message and Data Rates: Standard message and data rates may apply based on your carrier and mobile plan.
  • Opting Out: You may revoke your consent to receive SMS messages at any time by replying STOP to any message. Opting out of 2FA SMS messages may limit your access to certain resources. To manage your preferences for each type of message, please contact your designated support representative via https://help.kelmarassoc.com, https://kaps.zendesk.com or via the contact page at https://www.kelmarassoc.com/ask-an-expert.

For more details on how we handle your information, please refer to the above-sections in this published privacy policy and for more information on data security at: https://www.kelmarassoc.com/privacy-policy and https://www.kelmarassoc.com/security. 

General Information and Accuracy

Any information you provide to Kelmar must be true, accurate, current, non-misleading, consistent and relevant for the purpose for which you are providing the information.  If you are a registered user, you must have the authority to provide the information submitted to and through the Site and understand and agree that we may from time to time verify such authority.

Usage Data

The Site automatically tracks certain information about your behavior while visiting the Site.  The information gathered includes only the URL from which you accessed this Site, and which URL you visit next.  We collect and store this aggregate information in order to measure the Site’s performance and improve the Site’s design and functionality.  We may also share this aggregate information with third parties to illustrate how the Site is used and for other marketing purposes. If you are a registered user, we may use your Usage Data with or without your Personal Information, in order to measure the Site’s performance and improve the Site’s design and functionality.  We may use your Personal Information to improve our marketing efforts, statistically evaluate site usage, improve our Site or customize our Site’s content, layout, and services.

Children

In order to respect the privacy of minors, Kelmar does not knowingly collect, maintain, or process Personal Information submitted online via our Site by anyone under the age of 18. If we become aware that a user under the age of 18 has registered or is attempting to register or contact us, we will notify the user that he or she is not eligible for registration. We will then expunge any related Personal Information from our records.

Security

Kelmar takes seriously the security of the information it collects, and maintains reasonable and appropriate, although not infallible, physical, electronic, and procedural security safeguards. These security practices are intended to maintain the security of your online session, the confidentiality of Personal Information provided by a visitor to the Site, and Kelmar’s information systems from unauthorized access; however, Kelmar does not guarantee that its safeguards will always work. Examples of Kelmar’s security measures include, without limitation, firewall barriers, encryption techniques and authentication procedures.  We may also place cookies and similar files on your hard drive for purposes such as security, to facilitate site navigation, and to personalize your experience on our Site.  Our cookies do not identify you by name as an individual or by client number.  Additionally, wherever we collect Personal Information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

Cookies and Similar Technologies

Cookies are small text files placed on your computer or other device by websites that you visit. Cookies are widely used to make websites and other applications work, or work more efficiently, and help them remember certain information and recognize your internet browser. Cookies can be usefully divided into two different types, session and persistent. Session cookies differ from persistent cookies primarily in that session cookies are temporary and expire and are normally deleted when you close your browser. Persistent cookies, in contrast, remain stored on your computer after you close your browser until they are deleted either because they expire, or you delete them. 
Kelmar’s Site use cookies for cybersecurity purposes, to provide you with customizations of your experience, such as highlighting your recently viewed items, and track your activities on the Site. Our cookies also collect anonymous statistical information such as browser type, screen size, traffic patterns and pages visited. This information helps Kelmar provide users with better service.  Kelmar does not store Personal Information in cookies, nor do we collect Personal Information from you without your knowledge, as you browse the Site.  
Additional details about Kelmar’s cookies are provided below:

Google Analytics
Kelmar’s Site uses Google Analytics, a web analytics service provided by Google, Inc. that deploys tracking technologies on the Site.  Please use the following link to understand how Google Analytics collects and processes data: www.google.com/policies/privacy/partners/.  To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on.  The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the Site visit should not be sent to Google Analytics.  For more information, please click here.

Facebook/Meta
Kelmar uses Facebook/Meta’s Custom Audience Pixel.  A Custom Audience Pixel is a tiny piece of javascript code that is incorporated into a website. The code provides several functions for transmitting application-specific events and user-defined data to Facebook/Meta. This pixel records information about the user’s browser session, along with a hashed version of the Facebook ID and the url viewed. Every Facebook user has a unique, device-independent Facebook ID that allows us to address and recognize users across a range of devices so that we can address our visitors for advertising purposes to promote KelmarAssoc.com. No personal information about individual users is disclosed to Kelmar by the Custom Audience Pixel and the Kelmar Site can only advertise to Custom Audiences in a targeted way at a group level. Information on how to manage or opt-out of Custom Audience-based advertising is available here.

None of Kelmar’s cookies are strictly necessary to access our Site.  You may reset your browser to refuse all cookies or to allow your browser to alert you when a cookie is set, however, certain parts of the Site may function differently and not as well.  Unless you have adjusted your browser setting so that it will refuse cookies, our Site will issue cookies when you access our pages. For more information about how to manage your cookies preferences, you should use the ‘help’ menu of your web browser or explore the customer support sections of your web browser. Please note that you need to configure each browser on each device that you use if you wish to opt-out or block some or all cookies.  If you do not wish to receive advertising cookies, you may wish to visit the Network Advertising Initiative (NAI) website by clicking here and the Digital Advertising Alliance (DAA) website here.

Updates to Privacy Policy

Kelmar may, in its sole discretion, update this Policy at any time and from time to time, by posting the amended Policy on this Site.  The amended Policy shall be effective upon posting and your access to, or use of, the Site following an update shall be deemed consent to the revised Policy.  We urge each visitor to refer back to this page regularly and especially prior to providing or updating any Personal Information.  This Policy may not be otherwise amended without the written consent of Kelmar.  This Policy was last updated March 3, 2025.

Contact, Questions, Comments, Complaints

If you would like to communicate with Kelmar regarding privacy issues or have questions, comments or complaints about this Policy or Site, please forward such communication using the “Contact Us” link on the site found here: Ask An Expert | Kelmar Associates